Barbara Fletcher
23 Jennings Rd.
Billerica, Ma 01862
Key Accomplishments
Sales and Marketing Web design Communications
Customer relations Commercial Writing Computer literacy
Running a small business on a mini budget
EDUCATION:
Boston Architectural College - Boston, MA- Certificate in AutoCAD 2004
Mass College of Art- Boston, MA - Computer Graphics
WritingSchool.com- Technical writing certificate and Humor writing
Center for Women in Enterprise- Boston, MA - Business and Marketing
Rhode Island School of Design- Providence, RI - Summer classes in illustration and airbrush
Bachelor of Fine Arts- Syracuse University- Syracuse, NY- Commercial Art
Wilkins Art Associates- Art Consultant 2/2007-2/2009
Experience included office and project manager skills with
company specializing in commissioned art for hospitals and
healthcare facilities. Work involved research, coordinating
with artists, framers and materials vendors, installation of work
and budgeting for art. Work also included redesign of company
website, general graphic design and PowerPoint presentations.
Talbots Inc.- Sales Associate 4/2006- 2/2007
Responsibilities included: Customer sales in a retail clothing
setting and Point of Sale computer platform. Gained
insight into corporate operations.
Big Picture Framing- Designer and Assistant Manager 3/2005-3/2006
Worked with customers designing and selecting mats and
frames for artwork. Framing, selling and managerial skills
acquired. Framing experience includes mat cutting, sew downs,
shadow boxes, beveled accents etc.
Cambridge Artists Cooperative- Founding member of Until 2002
successful retail crafts gallery opened in 1988. Involved
as contributing artist and establishment of gallery operations.
Gained retail experience with customers and helped create
policy and procedure documents.
Paperdimensions.com- Established crafts business in 1988.
Studio production and sale of handmade paper products,
including ornaments, cards, frames, lighting and wall pieces to
galleries and customers via retail and wholesale shows. Several
years experience exporting work to Japanese gift company. Art
work purchased for public venues including hospitals, medical
facilities and restaurants. Publicity campaigns led to inclusion of
artwork in many published books, including Arnold Grummer’s
“Complete Guide to Paper Casting”. Marketing experience with
Access for product and customer database, PowerPoint and
Word for communication documents. Utilization of NetMailer for
e-mail campaigns. FrontPage, Photoshop for web site and Quark
Express for portfolio documentation.
WilkinsArt.com- Redesign of art consulting firm website using
Dreamweaver and Flash, image enhancement with Photoshop.
Creesy Consulting- Designed three fold business brochure in
Quark and logo forbusiness card in Illustrator.
Generallandscape.com- Design and construction of landscape
designer website using Dreamweaver and Flash, image
enhancement with Photoshop.
DeniseMarcotte.com- Design of photographic website using
Dreamweaver, image enhancement with Photoshop.
Interchange Institute.org- Published book cover design in Quark.
Artios Architects- Created art presentation material with original
illustrations and copy.
ACADEMIC EXPERIENCE:
Awarded Lowell Cultural Council Grant- Maskmaking
workshop for children at the Boy’s and Girl’s Club of Lowell.
DeCordova Museum- Children's summer classes in
sculptural papermaking.
Concord-Carlisle Adult Education Center-
Adult workshops in papermaking.
Cambridge Adult Ed and Brookline Adult Ed Center-
Adult workshops in sculptural papermaking.
Aba House-Ghana, Africa- Sculptural papermaking
workshops for summer students at non-profit art center.
PROFESSIONAL DEVELOPMENT & TRAINING:
Hospitality Training Program Feb – Apr 2009
Middlesex Community College, Lowell, MA
Participated in 300 hour training program using S.T.A.R.T.
curriculum (Skills training for the hospitality industry).
Included training in customer service, guest services,
diversity, communication skills, hands-on computerized
property management system, food and beverage,
sanitation, facilities and housekeeping, concierge services,
budgeting, sales and marketing, human resources, banquets,
event management; followed by 4 week internship with area
hotels and restaurants.
COMPUTER SKILLS:
GRAPHIC DESIGN: Photoshop, Illustrator, Digital Imaging, Scanners, AutoCAD 1 and 2, AutoCAD 3d, Quark Express
WEB SITE DESIGN: Front Page, DreamWeaver MX/UltraDev, ftp-tools, Flash, Photoshop, Net Objects Fusion, OCR Software.
COMPUTER KNOWLEDGE: Windows XP/NT9x/2000, MacOS 7/8/9x, MS-Office